We are So
Proud of our Pomoco
our Customers are Saying,
Below are just a few
Hear What Our Customers Have to Say
"Great Job Kevin Steele"
Kevin Steele is the man! Knowledgeable, not pushy. Despite the Labor Day rush, he answered every e-mail and responded to every phone call. He worked to find the truck I wanted. Overall a very positive experience at Pomoco and Kevin was key to it all.
I had an wonderful experience purchasing a vehicle from Pomoco thanks to the excellent service of Rick Starr. Rick helped me to select just the right vehicle that met all my criteria and fit with my budget. He patiently answered all my questions, and made every aspect of doing the purchase streamlined and easy. Rick made the whole process a pleasant experience because of his courtesy and helpfulness. Rick is a great reflection on Pomoco's outstanding customer service.
"Good Job Millie!"
I purchased a 2013 Chrysler Town and Country Van in November of 2012. My experience was as good as anyone could experience. I received exceptional attention from Millie, my sales person. She asked me about my preferences in regards to all of the options and colors that were available. I had more than one financial institution offered to get the best financing. Millie spent the necessary time showing my wife and me how all the features worked that were new to us. She followed up with me several days after the sale to make sure I was satisfied with the experience. This was not the first vehicle I purchased from Pomoco and I have received great service from them every time. They have always been quick to solve any problem that may arise. I always encourage my friends to check them out when looking for a new or used vehicle. I highly recommend them if you are looking for great service and a great buying experience.
"Thanks to Tim Cupp in our Service Department"
I went there this morning to have them look at my Jeep Patriot with less than 50,000 miles. Tim assisted me and got me in without an appointment, sadly my transmission is on its way out, which I am fighting Jeep (headquarters) but Tim from Pomoco is being a huge support, he talked with me like a true customer service master. He was polite, friendly and got my Jeep looked at quickly. IF I decide to purchase another Jeep or Chrysler vehicle I will go to Pomoco first.
"Hats off to Chris Santos!"
So I was in the market for a new truck and did my homework on what would be the best truck to purchase. I came to the conclusion that I wanted to purchase a 2013 Ram 1500 Crew Cab 2wd. I am a USAA member so I naturally started on USAA with USAA's Car Buying Service. USAA sent my information to 3 dealerships near me, which ended up being Pomoco of Hampton, Hall Dodge in VA Beach, and Pomoco of Newport News. Pomoco of Newport News had exactly what I was looking for at exactly the price I wanted. So I made a short trip to Pomoco of Newport News to test drive the Ram I wanted and I met Chris Santos. He did not pressure me into buying a different truck. He was friendly and very knowledgable about the truck. He had a route for me to get away from the traffic to get the most out of the test drive (I am relatively new to the area). I told him exactly what I wanted and he made it happen. Chris Santos and Dave Lawson got me the best trade in value for my old car and stayed late with me as I was getting financing from Navy Fed. They got me the absolute best price on my new Ram 1500 and the best trade in value for my old car. I seriously doubt the other dealers in the area could provide me with with this level of customer service and customer satisfaction. If you need a new car, definately stop at Pomoco of Newport News and talk to Chris Santos.
"Good Job Dennis Brousseau"
My Dodge Caravan is extremely improtant to me. Dennis Brousseau and the BLUE TEAM make sure it is ready and fit for the road at all times. We drive to Florida, South Carolina, North Carolina, Georgia, and New York City at least 2-3 times a year and have never had problems on our road trips to visit family and friends for the last 12 years. This year we drove my son to Kennon College in Ohio through the Shenandoha Valley and The Blue Ridge Mountains. WONDERFUL! I purchased my first van from NN Pomoco and Mr Lee only to buy... (I don't know a whole lot about vans but manage to learn a little more with each purchase.)...the navy blue Dodge first, the black Town and Country (an excellent ride- so smooth you could fall asleep at the wheel- wish it could steer itself), and then back to the blue Dodge with the seats that fold into the floor and rear windows that open and close, WOW! Oh did I mention the safety of the engine? Go and test one out for yourself. I'm an artist and teacher who is constantly transporting paintings and students all over the Penninsula area for exhibits and science fairs. I need a ride that is reliable, large, and safe. The folks in the maintenance and service department are wonderful and make sure my van is serviced, so I have confidence in my ride. The ladies that take my payment after service always have a positive outlook and their humor never ends. Everyone is friendly as they share their wonderful smiles and POMOCO assurity. I feel comfortable and like FAMILY! Thank You POMOCO for all you do!